Procedure for reporting damage

In the event of the death of an insured, this must be reported to insurer W.A. Hienfeld by telephone, e-mail or fax as soon as possible (within 48 hours). This must be done by the beneficiary and/or interested party. The procedure and required details are below. Upon receipt of the report, the claims handler will indicate whether expert investigation will take place. If the facts and circumstances of the incident and the cause of death are clear, an expert is usually not called in.

Injury

Serious injuries should be reported immediately. Injuries such as minor bruising and skinning etc. that do not result in permanent injury need not be reported. When in doubt or if the injury turns out to be worse than initially thought, one should still report the accident using the claim form. After 5 years, any right to claim benefits from this insurance lapses.

Reporting of injuries

Report within 8 days

Report to Kröller Boom in writing or by email within 8 days. By means of a claim form. You can download it here. Please complete this form to knmv@krollerboom.nl.

For immediate assistance in the event of accidents with regard to medical costs and repatriation costs or the co-insured costs for transporting remains abroad, please immediately notify: Europe Assistance Emergency Center, available 24 hours a day at +31 (0) 26 355 3329.

Data to be provided

Personal data subject

Date, place, time of accident

Clear accident description

Type of injury

Which insurance group the insured person falls under (optional or standard)

License type

Discipline practiced during the accident

Required data handling file

Claim form

Any expertise reports

Any authorization to view medical records

Notification of death

Report by phone within 48 hours

Phone number Hienfeld W.A. +31 (0) 20-5469469 (24 hours a day)